Writing the Zoo Story
December 4th, 2008I have finally begun the process of writing a biography of my brother Scott’s experiences working for more than two years as a veterinarian at the Los Angeles Zoo (and how he ended up there).

After vet school, Scott worked for a series of International Environmental and Animal Conservation Organizations where he traveled all over Asia, Indonesia and the Amazon working on animal rescue projects. In the Amazon he helped relocate river dolphins from areas being developed to protected regions in Central Brazil. On the Penghu Islands in China he worked for the release of dolphins yearly captured and killed by local fisherman. In Thailand he worked on tiger conservation. In Borneo he helped Birute Galdikas (one of the famous primate researchers, whose work was initialed by Dr. Louis Leaky) develop protocols for repatriating rescued orangutans back into the wild. His work there culminated with the International Great Ape Conference, where all three of the major primate groups came together for the first time in history to discuss primate research and conservation. Though the meeting was fascinating and historic, the high point actually occurred after it was over when he spent the afternoon at the Jakarta zoo with Jane Goodall.
When Scott flew back to California after his years over seas, he was emotionally and physically exhausted. He came home to no job, no plans and no idea what he wanted to do next. After all his traveling around the world, he was ready to settle down in one place for a while. He wanted hot, running water and time to read for pleasure. Yet how do you go back to treating dogs and cats after you have worked on pink dolphins and orangutans in the jungle? The answer came with a phone call.
One of the veterinarians at the LA Zoo had fallen off an exhibit and broken both his ankles. The zoo needed a replacement vet with exotic animal experience immediately. Even though it would just be for a few weeks, Scott agreed readily. After the marathon hours of conservation work, he thought the regular hours of the zoo would be less stressful. Instead he began one of the most challenging and wild experiences of his life.
One of the biggest tests for a new zoo veterinarian was the huge diversity of animal species. A vet could be a primate expert, but would be starting from scratch when a tiger got sick. Plus many of the animals at the zoo were endangered and priceless. The stress of treating such valuable animals was exponential. Then after just a few weeks at the zoo, the other vet took a few days off but instead of returning he took a leave of absence and Scott was on his own.
Scott’s “trial by fire” started with Emma, a Sumantrin rhino, one of a very few in captivity, who stopped eating. Treating Emma began a long line of rare and valuable zoo animals that Scott had to quickly learn to care for during his time at the zoo. He also learned that life at the zoo was fraught with politics. Alliances and feuds formed and dissolved daily and determined a lot of how smoothly things went at the zoo. For Scott, a strong advocate of the, “Can’t we all get along?” philosophy, life at the zoo could be a minefield.
The zoo was not all danger and stress. Many of the animals were affectionate and looked forward to visits from the vets. Scott’s favorite was the mountain tapir that covered him with sloppy kisses whenever he stopped by. The zoo was also a stunning botanical garden and Scott loved to arrive early in the morning to roam the beautiful, fragrant vegetation and listen to the calls of animals from across the zoo. This was a good time to visit with keepers and check in on animals before the rush of the day began.
After Scott had been at the zoo a couple of months, a new female veterinarian was hired. She had been working as the relief vet on the weekends, but Scott had never met her. He had heard about her though, as the vet who trained him mentioned often that he had hoped to hire her when the other vet was injured (instead of Scott). He praised Michelle’s work so much that Scott began to think of her as a giant, mythical figure. So it was with some relief that Michelle turned out to be a tiny, pixy-like woman with an infectious smile. Instead of a rivalry, they teamed up to make one of the strongest veterinary alliances in which Scott has ever taken part.
The vets decided early on that they had to find a way to smooth over some of the interpersonal issues at the zoo that might interfere with animal caretaking. They needed something that would allow everyone to hang out together and have some fun, something that would calm down rivalries, promote teamwork, help everyone develop healthy bonds and communication skills. They decided they should play – roller hockey. So every couple of days, after the zoo closed, they would all gather in the huge, empty, zoo parking lot, put on roller blades, helmets and pads and whack each other with hockey sticks. It seemed to really do the trick and over time Scott imagined he saw a real difference in how smoothly things were going at zoo. He was also relieved that Larry, the angry elephant man (who would have loved to take a hockey stick to Scott) couldn’t rollerblade.
The reason the elephant keeper hated the vets so much was that Scott had inadvertently supplied the zoo administration with a reason to move Larry – something they had wanted to do for years. So when Larry refused to follow a veterinary protocol for one of the elephants, Scott went to the zoo administration for help and Larry got transferred to a place much better suited for his cranky temperament. They sent him to – the petting zoo.
There were actually some real dangers at the zoo, as one might expect when working with wild animals. Though all zoo workers knew the protective protocols, there was the possibility for human error. While Scott was at the zoo, a keeper was accidentally run over by rhino, which is a lot like being run over by a small truck. Scott’s respect and caution around the large animals grew as time went by. He hoped not to get on the wrong side of anything cranky, carnivorous, or weighing more than a thousand pounds. This was not always easy, because if you treat large mammals sooner or later you will have to dart them and they remember the insult. Having zoo animals spit, hiss, growl and generally give you dirty looks tended to give one a mild inferiority complex.
Once the animals were under anesthesia things got a little easier – usually. Then there was the time an anesthetized tiger that they were transporting up to the hospital started to go into respiratory distress and the subsequent stimulant Scott injected started to wake the tiger up en route. There was also the real possibility of getting lost in the honeycomb network of back service roads or getting darted accidentally with narcotics deadly to humans ¬– both of which Scott managed to do during his tenure at the zoo.
Over the next two years, through changing zoo administrations, earthquakes, injuries, stress, exhaustion, and many close calls, Scott and Michelle worked as a team caring for the animals at the Los Angeles Zoo and in the process developed a very close friendship. So when, in the spring of 1994, Michelle was almost killed by a Bactrian camel, Scott cut his hours at the zoo to help take care of her. Over the next few months, as Michelle slowly recovered, Scott trained a new veterinarian to take over for them at the zoo. In the face of Michelle’s injury, he began to phase out of zoo life. He felt profoundly lucky that he was leaving the zoo without any major injuries, as opposed to many unfortunate vets before him.
When Michelle was well enough to take a new job at Tampa Busch Gardens later that summer, Scott retired completely from the Los Angeles Zoo. He moved up into Canyon Country to hike in the hills with his three dogs and work for a small emergency clinic. His would not soon forget his amazing experiences at the zoo and one day would return to exotic animal medicine, but right about then working with cats and dogs was about as exciting as he wanted to get.
Is this a book you would read?
